Data protection – BUITERLING – Time out and luxury at the Hotel Buiterling

1. DATA PROTECTION AT A GLANCE

General information:

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our Privacy Policy listed below this text.

 

DATA COLLECTION ON OUR WEBSITE:

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

 

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter in a contact form.

Other data are automatically recorded by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time that you viewed the page). These data are collected automatically as soon as you enter our website.

 

What do we use your data for?

Some of the data is collected in order to ensure that the website is error-free. Other data can be used to analyse your user behaviour.

What rights do you have with regard to your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions about data protection. You also have the right to lodge a complaint with the competent supervisory authority.

You also have the right to request that the processing of your personal data be restricted under certain circumstances. Details can be found in the privacy policy under “Right to restriction of processing”.

 

Thirs-Party tools for analysis and other purposes:

When you visit our website, your surfing behaviour can be statistically evaluated. This is mainly done with cookies and so-called analysis programs. Your surfing behaviour is usually analysed anonymously; surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following privacy policy.

You can object to this analysis. We will inform you of the possibilities of objection in this Privacy Policy.

 

2. General information and mandatory information

PRIVACY

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This Privacy Policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. It is not possible to entirely protect the data from access by third parties.

 

Note on the data controller:

The data controller responsible for data processing on this website is:

Daniela Fiedler
BUITERLING Hotel
Bahnhofstr. 1
59929 Brilon
Germany

Telephone: +49 (0) 2961 / 9118660
E-Mail: info@buiterling.com

The data controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Withdrawel of your conbsent to data processing:

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need is to send us an informal email to request this. The legality of the data processing carried out before you withdraw your consent remains unaffected by the withdrawal.

 

Right to object to the collection of data in special cases and direct advertising (Art. 21 GDPR)

If the data processing is based on Art. 6 (1)(e) or (f) GDPR, you have the right to object at any time to the processing of your personal data for reasons that arise from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned, unless we can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims (objection according to Art. 21 (1) GDPR).

If your personal data are processed in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is connected to such direct advertising. If you object, your personal data will then no longer be used for direct marketing purposes (objection in accordance with Art. 21 (2) GDPR).

 

Right to cpmplain with the competent supervisory authority:

In the event of infringements of the GDPR, the data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their ordinary residence, their place of work or the place of the alleged infringement. The right of appeal exists without prejudice to other administrative or judicial remedies.

 

Right to data portability:

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request direct transfer of the data to another data controller, this will only be done if it is technically feasible.

 

SSL or TLS encryption:

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

 

Access, blocking, erasure and rectification:

Within the framework of the applicable statutory provisions, you have the right to free information about your stored personal data, their origin and recipients and the purpose of the data processing and, if necessary, a right to correct, block or delete this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.

 

Right to restriction of processing:

You have the right to request that the processing of your personal data be restricted. You can contact us at any time at the address given in the legal notice. The right to restrict processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the review you have the right to request that the processing of your personal data be restricted.
  • If the processing of your personal data happened / happens unlawfully, you can request restriction of the data processing instead of erasure.
  • If we no longer need your personal data, but you require the data to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being erased.
  • If you have lodged an objection in accordance with Art. 21 (1) GDPR, your interests and ours must be weighed up. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, these data – apart from their storage – may only be used with your consent or for the assertion, exercise or defence of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest processed by the European Union or a member state.

 

Objection to advertising emails:

It is hereby expressly prohibited for third parties to use contact information published as part of a statutory obligation for the purpose of sending unsolicited advertising and information materials. The operators of the websites expressly reserve the right to take legal action in the event of unsolicited promotional information, such as spam emails.

 

3. Data collection on our website

COOKIES

Some of the websites use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer safer, more user-friendly and more effective. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit.

You can set your browser so that you are informed of the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 (f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this Privacy Policy.

 

Server Log files:

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • The operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not combined with other data sources.

This data is collected on the basis of Art. 6 (1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be recorded.

 

Inquiries by email, telephone or fax

If you contact us by e-mail, telephone or fax, your request, including all personal data derived from it (name, request) will be saved and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 (1)(b) GDPR if your request is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 (1)(a) GDPR) and / or on our legitimate interests (Art. 6 (1)(f) GDPR), as we have a legitimate interest in the effective processing of the inquiries sent to us.

The data you sent to us in the contact inquiry will remain with us until you ask us to delete it, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g. after your matter has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

 

Registration on this website

You can register on our website in order to use additional functions on the site. We only use the data entered here for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration.

For important changes, for example in the scope of the offer or for technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

The data entered when registering is processed exclusively on the basis of your consent (Art. 6 (1)(a) GDPR). You can withdraw your consent granted at any time. All you need is to send us an informal email to request this. The legality of the data processing already carried out remains unaffected by the withdrawal.

The data recorded during registration will be stored by us as long as you are registered on our website and will then be erased. Statutory retention periods remain unaffected.

 

Processing of date (customer and contract data)

We collect, process and use personal data only insofar as they are necessary for the establishment, content design or change of the legal relationship (inventory data). This is done on the basis of Art. 6 Para. 1 (b) GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures. We collect, process and use personal data on the use of our website (usage data) only insofar as this is necessary to enable the user to use the service or for billing.

The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

 

4. Social media

Instagram Plugin

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. As a result, Instagram can assign the visit to our pages to your user account. We would like to point out that we, as the provider of the pages, are not aware of the content of the data transmitted and its use by Instagram.

The Instagram plug-in is used on the basis of Art. 6 (1)(f) GDPR. The website operator has a legitimate interest in the widest possible visibility on social media.

Further information can be found in the Instagram privacy policy at:  https://instagram.com/about/legal/privacy/.

Facebook-Plugins (Like & Share-Button)

There are plugins for the social networking site Facebook, provider Facebook Inc., 1 Willow Road, Menlo Park, California, 94025, USA, integrated on our pages. The Facebook plugins can be recognised by the Facebook logo or the “Like Button” (“Like”) on our site. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, the plug-in establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook “Like Button” while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We would like to point out that we, as the provider of the pages, are not aware of the content of the data transmitted and its use by Facebook. Further information can be found in the Facebook privacy policy at: https://de-de.facebook.com/policy.php.

If you do not want Facebook to be able to assign the visit to our sites to your Facebook user account, please log out of your Facebook account.

 

5. Analysis tools und advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website will usually be transmitted to and stored by Google on servers in the USA.

The storage of Google Analytics cookies is based on Art. 6 (1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage for the website operator. The IP address communicated by your browser by Google Analytics will not be merged with other Google information.

Browser Plugin:

You can prevent the storage of cookies by setting your browser software accordingly; however, please be aware that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) at Google and the processing of this data by Google by using the link below to download and install the available browser plugin: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection:

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set which prevents your data from being recorded on future visits to this website: Deactivate Google Analytics.

You can find more information on the handling of user data by Google Analytics in Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Widerspruch gegen Datenerfassung:

Sie können die Erfassung Ihrer Daten durch Google Analytics verhindern, indem Sie auf folgenden Link klicken. Es wird ein Opt-Out-Cookie gesetzt, der die Erfassung Ihrer Daten bei zukünftigen Besuchen dieser Website verhindert: Google Analytics deaktivieren.

Mehr Informationen zum Umgang mit Nutzerdaten bei Google Analytics finden Sie in der Datenschutzerklärung von Google:

Data processing:

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

 

6. Newsletter

Newsletterdata

If you would like to receive the newsletter offered on the website, we need an email address from you as well as information that allows us to verify that you are the owner of the email address provided, and that you agree to receive the newsletter. No further data is collected, or it is only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 Para. 1 (a) GDPR). You can withdraw your consent to the storage of the data, the email address and their use for sending the newsletter at any time, for example via the “Unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the withdrawal.

The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. This does not affect data that we have stored for other purposes.

 

MailChimp

This website uses the services of MailChimp to send newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service with which, among other things, the sending of newsletters can be organised and analysed. If you enter data for the purpose of subscribing to the newsletter (e.g. email address), it will be stored on MailChimp’s servers in the USA.

MailChimp is certified according to the “EU-US Privacy Shield”. The “Privacy Shield” is an agreement between the European Union (EU) and the USA, which aims to ensure compliance with European data protection standards in the USA.

With the help of MailChimp, we can analyse our newsletter campaigns. When you open an email sent with MailChimp, a file contained in the email (so-called web beacon) connects to MailChimp’s servers in the USA. In this way it can be determined whether a newsletter message has been opened and which links have been clicked. Technical information is also recorded (e.g. time of access, IP address, browser type and operating system). This information cannot be assigned to the respective recipient of the newsletter. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.

If you do not want an analysis by MailChimp, you have to unsubscribe from the newsletter. We provide a link for this in every newsletter message. You can also unsubscribe from the newsletter directly on the website.

The data processing takes place on the basis of your consent (Art. 6 Para. 1 (a) GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the withdrawal.

The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from MailChimp’s servers after you unsubscribe from the newsletter. This does not affect data that we have stored for other purposes.

For more information, see the data protection provisions of MailChimp at:  https://mailchimp.com/legal/terms/.

Conclusion of a data processing agreement:

We have concluded a so-called “Data Processing Agreement” with MailChimp, in which we oblige MailChimp to protect our customers’ data and to not pass them on to third parties. This contract can be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.

7. Plugins and tools

YouTube with extended data protection

Our website uses plugins from the YouTube website. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

We use YouTube in the extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. The transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. This is how YouTube connects to the Google DoubleClick network regardless of whether you are watching a video.

As soon as you start a YouTube video on our website, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube can save various cookies on your device after starting a video. With the help of these cookies, YouTube can receive information about visitors to our website. This information is used, among other things, to collect video statistics, improve user-friendliness and prevent attempted fraud. The cookies remain on your device until you delete them.

Where applicable, after starting a YouTube video further data processing operations can be triggered over which we have no influence.

YouTube is used in the interest of having an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.

You can find more information about data protection at YouTube in their privacy policy at: https://policies.google.com/privacy?hl=de.

Google web fonts

This page uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you retrieve a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to the Google servers. This informs Google that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.

If your browser does not support web fonts, a standard font will be used by your computer.

You can find more information about Google Web Fonts at  https://developers.google.com/fonts/faq Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Google Maps

This site uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and saved there. The provider of this site has no influence on this data transfer.

We use of Google Maps in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.

You can find more information on the handling of user data in Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.

HolidayCheck Plugins

Web widgets from HolidayCheck AG Bahnweg 8 CH-8598 Bottighofen Switzerland are integrated into our website. Web widgets are small programs that are integrated into the website and display information from other websites.

The content displayed on our website (ratings / recommendation rate) is always retrieved up-to-date from the HolidayCheck servers, which is recorded in the access log. This includes the date and time of the visit; the page from which the query is made; Internet protocol address (IP address) used, browser type and version, device type, operating system and similar technical information.

The legal basis is our legitimate interest in accordance with. Art 6 (1) (f) GDPR. With the provision of this service, we deliver current and correct content on our homepage. The processed data is only used to provide the content or to transmit the data that you provided if you submitted a rating directly on our website. They are not processed in any other way, especially not to analyse usage behaviour.

We do not store the above data as part of this processing. Information on data processing by HolidayCheck AG can be found in the privacy policy on the website: www.holidaycheck.de/datenschutz

HolidayCheck last accessed: 28/09/2018